Shipping policy

🚚 Shipping Policy – Britzo Mart

 Shipping Area
We currently ship to addresses within the United Kingdom only. 
We do not ship to PO Boxes, freight forwarders, or international addresses at this time.

⏱️ Processing Time
Orders are processed within 1-3 business days (Monday to Friday, excluding UK public holidays). 
You will receive a confirmation email once your order has been dispatched.

📦 Delivery Options & Costs

| Shipping Method | Delivery Time | 
|----------------|---------------|
| Standard Delivery | 3-7 business days 
| Express Delivery (Tracked) | 1-3 business days 
| Free Standard Delivery | 3-7 business days 

Note: Deliveries to Scottish Highlands, Northern Ireland, Isle of Wight, Isle of Man, and Channel Islands 
may take an extra 1-2 days. We will notify you of any extra charges before processing.

Order Tracking
Once dispatched, you will receive a tracking number via email. Tracking information may take 24-48 hours to activate.

Customs & Taxes
No customs duties or hidden taxes apply – we ship within the UK only. The price you see is the price you pay.

Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 7 days at support@britzomart.com

with your order number and photos (if damaged). We will arrange a replacement or full refund promptly.

📧 Contact Us
For any shipping-related questions, email us at support@britzomart.com. We aim to respond within 24 hours.